Privacy Policy

1. Introduction

Crickmatic is a product operated by NexCache Limited (Company Number 16831347) (“NexCache”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, and protect personal information when you use the Crickmatic website and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and category (player, coach, academy, partner, other) when you submit our contact or waitlist forms.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and device information.
• Analytics Data: We use Vercel Analytics and Speed Insights to understand website performance and user experience. This data is anonymized and aggregated.

3. How We Use Your Information

We use the information we collect to:

• Communicate with you about early access, product updates, and launches
• Respond to your inquiries and requests
• Improve our website and services
• Analyze usage patterns and optimize performance
• Comply with legal obligations

4. Legal Basis for Processing

Where the UK GDPR or EU GDPR applies, we process personal data based on consent (where we ask for it), legitimate interests (such as improving our website and security, and understanding aggregate usage), and where necessary to perform a contract with you or to comply with legal obligations.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law. When data is no longer needed, we delete or anonymize it in line with our retention practices.

6. International Transfers

Your information may be processed in countries other than your own, including where our service providers operate. Where required, we use appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect personal data transferred internationally.

7. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and services, subject to confidentiality obligations.

8. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability

To exercise any of these rights, please contact us at hello@crickmatic.com.

10. Cookies

Our website may use essential cookies for functionality and analytics cookies to understand usage patterns. We do not use advertising or tracking cookies. Where required by law, we obtain your consent before using non-essential cookies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@crickmatic.com.